Professional Experience

Saltbox Mgmt | July 2024 - Present

Lead discovery sessions and gather requirements for multiple clients including Daikin
Implement B2B Commerce Cloud and Experience Cloud solutions for enterprise clients
Lead a team of 5 developers and 2 QAs in building client solutions
Work with UI/UX designers in building mockups and wireframes using Figma, Whimsical, Lucid
Implement analytics tools like Coveo to provide user interaction dashboards
Design and implement Order Management, Promotions, and Warranty Claim processes in B2B organizations
Manage data mapping and integration with Oracle for Order and Order Lines

EPAM | June 2021 - June 2024

Led solutions for enterprise clients including CoreLogic, Kraft Heinz, Resideo, and Advanced Auto Parts
Built end-to-end B2B Commerce Cloud solutions with Experience Cloud integration
Developed Experience Cloud site for Kraft Heinz using Custom CSS components and LWC frameworks
Implemented Order Lifecycle and Management processes with SAP integration
Created comprehensive B2B Commerce solutions including Buyer Groups, Entitlement Policies, and Price Groups
Led discovery sessions with VPs and Customer Services to understand business requirements
Managed product backlogs and defined user stories with clear acceptance criteria

Hear.com | June 2020 - May 2021

Led Salesforce product delivery for North America (US and Canada)
Worked with 7 business units including VP of Sales, Operations, and Customer Service
Built quarterly roadmaps and presented to CTO and Head of Salesforce
Managed 20+ complex projects while maintaining stakeholder priorities
Led a team of 7 developers and 2 QA members

Technical Expertise & Education